eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. A new announcement Nov. 5 from Microsoft suggests that the ...

Microsoft has launched its its customer engagement solution Dynamics CRM 2016. According to Microsoft, Dynamics CRM 2016 delivers intelligent capabilities that surface insights to enable sales, ...

Successful business people understand that companies live or die by the relationships built with customers. This month's Business Choice Awards evaluates the best customer relationship management (CRM ...

Earlier this week, Microsoft made generally available worldwide its Dynamics CRM 2016 release. To be more precise -- and using the official product names -- Microsoft rolled out Dynamics CRM 2016, ...

The next major release of Dynamics CRM will arrive in the fourth quarter of this year, Microsoft announced Tuesday, and one of its key unifying themes will be helping sales teams stay focused on the ...

Microsoft today unveiled the new capabilities that it will deliver later this year in Microsoft Dynamics CRM 2016. The upgrades are designed to make the software more user-friendly and include even ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Microsoft announced that Dynamics CRM 2016 is now available for online and on-premise deployments ...

Experts in sales, marketing and customer relationship management share their thoughts regarding which CRM features and trends will be the most buzzed about in the year ahead. CRM software has come a ...

The winners of the CRM Watchlist 2016 are here!! After reading thousands of pages and scoring them ruthlessly and brutally, the Elites, winners with distinction, regular winners, honorable mentions ...

Customer Relationship Management (CRM) solutions have become entrenched standards in today's modern enterprise business application ecosystem. Organizations and users have come to expect that their ...