Kiran Peddireddy and Dishant Banga are adept at utilizing data-driven solutions for resolving business issues, streamlining complaint management, and enhancing compliance. They have demonstrated their ...

Each year, defective, faulty, or misused food products cause severe injuries to customers. In some cases, these mishaps also result in product recalls, negative publicity, and a loss of customer ...

Using AI “won't eliminate people’s jobs,” Heather Hajek, director of analytics and compliance management system support at Synovus Financial, said on a panel at the Consumer Bankers Association annual ...

“Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.” Those are the words of Alfred Adler, the renowned Austrian psychotherapist. In ...

Editor’s Note: This article originally appeared on YourSource News (YSN), the official blog of BrandSource parent AVB Inc, and is reprinted with permission from the authors. Let’s face it: Every ...

The start of every year is typically marked by New Year resolutions. Individuals are encouraged to reflect on the previous ...

The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.