A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...

Campus Management Corporation, a Florida-based company that makes student-information software for colleges, announced this week that it had acquired Talisma, a company that makes software to manage ...

BOSTON, Aug 24 (Reuters) - SugarCRM Inc., a start-up using open-source software to challenge customer management industry leader Salesforce.com, expects revenue to more than double this year to about ...

Improve customer relations in 30 days with a simple, proven system. Learn why businesses lose customers, how to fix response times, build a single source of truth, and use CRM to drive loyalty and ...

Newly minted Salesforce.com co-CEO Bret Taylor has one singular challenge ahead of him: growth. Investors are clamoring for the top provider of cloud-based customer relations management software to ...

BOSTON, Aug 24 (Reuters) - SugarCRM Inc., a start-up using open-source software to challenge customer management industry leader Salesforce.com, expects revenue to more than double this year to about ...