Competing forces are affecting people who work on help or service desks. One is that tools to automate IT support are continually improving, and advocates say those tools can replace Level 1 and 2 ...

Original Reader Question: I like working on and fixing PCs. How do I get a job as a Help Desk technician? In last week’s blog, based on the above reader question, I described five activities that can ...

Crafting a standout help desk resume is crucial for landing a rewarding position in the IT support field. Whether you’re an experienced professional or just starting your career, having ...

TAMPA (BLOOM) – Balancing fitness with a desk job can be a challenge. The demands of a sedentary job often leave little time or energy for physical activity. However, with the right strategies and ...

Prolonged desk work can lead to musculoskeletal problems ranging from annoying aches and pains to injuries. This month, we launched a six-part series showing you how to stretch and strengthen your ...

This article was reviewed by Craig Primack, MD, FACP, FAAP, FOMA. If you have a desk job, you know it’s all too easy to get stuck in your seat for hours. Before you know it, it’s five p.m., and you’ve ...