For 2025 and beyond, the emphasis on change in strategy to ensure a healthy consumer base for UK retailers is, unsurprisingly, requiring retail leaders to invest more in digital retail than ever ...

Small business strategy often gets framed in heroic terms—David vs. Goliath, the underdog facing off against corporate giants. But what if that’s the wrong story? I recently worked with a group of ...

Enterprise Connect 2025, the largest communications, collaboration and CX Conference in North America, highlighted a critical shift in enterprise communications and CX, emphasizing AI-enabled ...

The problem with strategy frameworks is that although they can help you determine whether a given opportunity is attractive or whether a particular strategy is likely to work, they generally don’t ...

As AI gains more control over what people see, search and believe, clarity has replaced visibility as the true threshold of ...