"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Guide How to Turn Data, AI and Empathy Into 1:1 CX A practical guide to transforming customer experience through real-time insights, intelligent orchestration and a little human understanding Read now ...

As part of its ongoing (and much-needed) attempt to clarify its online-services branding, Microsoft is renaming its "Dynamics CRM Live" product as "Dynamics CRM Online." Microsoft is planning to ...

The voice of the customer is driving business to a degree never seen before. Today, it’s the personalised, proactive and predictive customer experiences that matter, and as audiences increasingly seek ...

Infosys Limited “The launch of Microsoft’s online CRM data centers in India is fantastic news! India is a hub to the operations of global companies like ours. And of course, India is fast emerging as ...

Earlier this week, Microsoft made generally available worldwide its Dynamics CRM 2016 release. To be more precise -- and using the official product names -- Microsoft rolled out Dynamics CRM 2016, ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...

REDMOND, Wash., July 23, 2012 /PRNewswire/ -- Microsoft Corp. (Nasdaq "MSFT") today announced the availability of the Microsoft Dynamics CRM Online Trust Center, a website that provides in-depth ...