It comes as no surprise to hear that CRM is a primary factor in managing projects, but just how should these areas interrelate to achieve optimal client satisfaction? In most companies, individual ...

We all want our CRM projects to succeed, and one way of making a winner is avoiding the characteristics of failed projects. Think of this article as a recipe for disaster and follow none of the advice ...

The days of relying on a bulletin board to get your staff on the same page, or a personal Rolodex on every desk for contact management, are long gone. To keep the office in sync and on task, you need ...

Although the best CRM software will enhance your day-to-day processes through features like lead generation, contact management, business intelligence, and more, these solutions can also serve in the ...

Choosing the right customer relationship management (CRM) solution is crucial, but key steps are needed to make it work for your business. Whether you're replacing CRM or you’re a first-time user, ...

According to market research by Technavio, the project management software market will grow steadily between 2017-2020, making it a $1 billion revenue channel globally. As businesses continue to adopt ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Your sales automation process failure may happen due to insufficient coverage of sales needs, lack of proper integrations and bad user adoption Some sales professionals perceive sales process ...

When I hear "CRM", my eyes glaze over. Customer relationship management sounds sterile and complex It sounds like a system that's going to put a heavy burden on my staff to implement and support. I ...