What Is IT Service Mapping? IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and ...

Quickly identifying network issues and remedying them continue to challenge most organizations. In a recent survey by ServiceNow and Healthcare Dive's studioID, of 128 healthcare IT professionals, one ...

Ask anyone what Websites they can’t live without: After mentioning their e-mail service and Google, they’ll invariably point to an online mapping service as a key to modern life. As the unofficial ...

A simple, yet effective method to show how a service supports its users through a specific task. Contributors UX Researcher Being a part of an in-house service design team in the BBC comes with a lot ...

Waze — a popular cross-platform, crowd-sourced traffic and navigation service — has been acquired by Google, and will be integrated with its Maps service, the company announced on Tuesday. Google ...

Being a part of an in-house service design team in the BBC comes with a lot of perks. I get to work on many complex and exciting projects, with a wide range of stakeholders. Every project is an ...