Saying no can feel impossible when you're a people pleaser. Maybe you’re trying to gain someone’s approval or avoid letting them down. No one wants to seem uncooperative, even when they’re drowning in ...

Saying no doesn’t make you lazy or difficult. Saying no to the things that aren’t the best use of your time frees you up to do the things that are important. (Think “office housework” versus ...

Many people have had moments at work where they’ve been asked to do something they don’t necessarily want to do. The ping of a late-day email asking you to “quickly” pitch in on a last-minute task.

Standard work is a visual guide to accomplish a job quickly and accurately. Using standard work increases the speed of production, improves quality, and creates a more enjoyable, predictable and safe ...

“Sorry” has become a default reflex at the office. A YouGov survey reveals that 24% of Americans apologize daily for situations beyond their control, with 11% doing so several times per day. This ...

As Gen Z enters the workforce, they bring a certain amount of spunk and personality that is unique and very much needed. From their bizarre yet helpful ideas to their cheerful demeanor, Gen Z can be ...

My mom used to always say, “If you want something done, give it to a busy person.” She was a very busy person who seemed to have endless energy and a knack for outperforming others in her real estate ...