While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon is one of the world's largest retailers, which means it has perfected the process of quickly fulfilling orders to a science. Still, that doesn't mean mistakes don't occasionally arise. If you ...

Don't go looking for a customer support phone number for Amazon in Europe -- you probably won't find one. The Court of Justice of the European Union has ruled that Amazon isn't obligated to provide a ...