There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Built on Microsoft Dynamics 365, Enteract enables financial institutions ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Salesforce is an undisputed leader in the CRM space and, through its ecosystem of cloud applications, has an important competitive advantage. On the other side of the equation, however, CRM has a ...

Sign with logo at the regional office of Salesforce in the Silicon Valley, Palo Alto, California, November 2, 2018. (Photo by Smith Collection/Gado/Getty Images) Trefis expects Salesforce.com's ...