There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Built on Microsoft Dynamics 365, Enteract enables financial institutions ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Sacramento, Calif., began 311 more than a decade ago, and like other cities has decided to move on to next-generation technology. Less than a year ago, it upgraded its legacy CRM to a cloud-based ...

Customer Relationship Management (CRM) is a mature market with a clear market leader in Salesforce. It has a bunch other enterprise players like Microsoft, Oracle and SAP vying for position. SAP ...

Developing strong customer relationships is a priority for businesses of all sizes. And one of the best ways to do this is by using customer relationship management (CRM) software. CRM software can ...

Sign with logo at the regional office of Salesforce in the Silicon Valley, Palo Alto, California, November 2, 2018. (Photo by Smith Collection/Gado/Getty Images) Trefis expects Salesforce.com's ...

Salesforce, Inc. (NYSE:CRM) is one of the Buzzing AI Stocks on Wall Street. On December 1, Oppenheimer maintained an ...