After a surge in public complaints this summer, the CRA launched a 100-day improvement plan that is now complete.

National banks are achieving higher overall customer satisfaction through enhanced digital experiences, improved account ...

Will received a $13,000 LADWP bill due to incorrect address billing despite notifying the agency of his new address in 2020.

The union members visited the department store after attending a nearby rally on Dec 10. Read more at straitstimes.com. Read ...

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

Simply Contact, a European provider of AI-enhanced outsourced customer support, has won two major industry awards in 2025 for delivering measurable customer experience improvements for global brands.

Mercer County Sheriff’s deputies have arrested a man they believe is tied to a wide fraud ring across the nation scamming ...

Residents across two city council districts in Detroit may notice something different when they call for help with ...

An Aussie man has claimed he was left feeling “sick” with worry after discovering all his bank accounts were empty because he forgot to update a tiny detail.

Amazon is not just nudging shoppers to be careful this holiday season, it is issuing a direct warning that millions of its ...

The rate increases range from a penny to about 20 cents for the Texas 249 Tollway in Montgomery County, the Westpark Tollway in Fort Bend County and the 288 Expressway in Brazoria County. The rates ...

Siemens Limited has made a sale and transfer of the low voltage motors and geared motors businesses, including the related ...