Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile” or the 'Company”), a leading provider of customer engagement and ...

Liveops reports that AI significantly transformed the 2025 holiday shopping experience, enhancing speed but highlighting the ...

This move supports the country’s digital transformation agenda and ensures seamless integration of citizen data in line with ...

While there is widespread speculation that AI will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent ...

Samsung and Amazon will work together across several key areas to strengthen customer engagement and operational synergy ...

The promise and potential perils of agentic commerce as a digital technology are among the trends highlighted in Global ...

As previously reported by iTnews, NBN Co has been investigating digital twin technology since 2019. This work accelerated in ...

With the agency’s new AI Lead Nurturing System, businesses can now use AI-powered lead nurturing to support their lead ...

In 2026, generative AI will move from pilots to enterprise‑scale use in payments, risk and customer engagement, reshaping ...

Luxury fashion retail thrives on precision and exclusivity, where every detail matters. As technology advances, real-time ...

Founded by Ali Mroueh, Ilna AI was shaped by a challenge he had often encountered. "All of us, all across the world, have faced poor customer service experiences," he shares. "I believed I could do ...

FingerMotion Inc. (NASDAQ: FNGR) (“FingerMotion” or the “Company”), a mobile services, data and technology company, is pleased to ...