“The humanoid space has a very, very big hill to climb,” said Cosima du Pasquier, founder and CEO of Haptica Robotics, which works to give robots a sense of touch. “There’s a lot of research that ...

Oracle co-CEOs Clay Magouyrk and Mike Sicilia weighed in on the cloud applications, infrastructure and multicloud businesses ...

Super Micro Computer stock fell after repeatedly missing revenue estimates and guidance, raising execution concerns. Click ...

Oracle leadership will likely field plenty of questions on not just AI, data center revenue, but also on the quality of that ...

Fenstermaker, NEI, and Lafayette Parish 911 use the TrueView GO to Create Digital School Maps that Give First Responders a ...

Warzone's Haven's Hollow offers players the opportunity to earn a bunch of rewards for opening the Research Center Security Booth.

Missouri has been working on updating its SNAP and Medicaid computer systems since 2013. New federal rules have delayed that work until at least 2028.

Navi Mumbai: The cyber crime cell and crime branch teams of Navi Mumbai police have busted a fake call centre in Mahape for defrauding US citizens by attacking their computers with viruses and ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

The domain of artificial intelligence is progressing at a breakneck pace, but at the same time, it is also running into a variety of challenges. The compute costs and energy requirements are extremely ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...