Our employees are using the power of AI to accomplish their facilities-related tasks much faster with the Employee Self-Service Agent, built on Copilot Studio. Julie is a typical Microsoft employee, ...

The Trade Desk is adding a new retail tool to its data marketplace toolkit – or a new element to its periodic table, if you will. The DSP on Tuesday announced new account features with Instacart in ...

A bill legalizing the self-service of beer and wine at licensed retail establishments is now just one vote away from Governor Greg Gianforte’s desk. After clearing the house in January, House Bill 123 ...

The U.S. Customs and Border Protection agency uses this procurement to ensure its offices and agencies can connect to IT systems. The U.S. Customs and Border Protection agency has given industry a ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

Recently, I was reading a Salesforce white paper on the customer service expectations of millennials and Gen Z. The data mentioned how "67% of millennials have to re-explain their information while ...

Wisconsin has introduced new self-service vehicle emission testing kiosks. The new test-only facilities are located in Milwaukee and Oak Creek (addresses below). Emissions inspections remain free to ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...

prospect-lysithea prospect-velleda ~csaIssue was created by or deemed important by the Customer Solutions Architect.Issue was created by or deemed important by the Customer Solutions Architect. In ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In an uncertain economy, banking customers want clear ...